Wholesale Terms + Conditions
email@example.com // +1 808 345 9230 // m-f: 10a to 4p hst
+1 808 345 9230
HOURS OF OPERATION
M-F: 9a-3p HST
we don't receive mail at our studio (inorite?!) so if you wanna send something to us, please mail it to the addy below!
1955A aupuni street
honolulu, hawaii 96817
LANA LANE STUDIOS
327 lana lane
honolulu, hawaii 96813
MINIMUMS + LEAD TIME
opening order minimum: $150 / reorder minimum: $100
orders that do not meet the minimum are subject to a $10 surcharge fee.
our current turnaround time is 5-10 business days if all items are available. backstock items may take up to 2 weeks.
minimum per card design: 6
minimum per box set: 3
minimum per pencil design: 6
we are currently looking for rad reps to sling our goods and partner with!
let's connect: firstname.lastname@example.org
you may place an order on through the following methods:
we will also need a copy of your resale certificate or tax exemption form to keep on file.
payment is due upon shipment and payable by credit card through our online invoice. late payments will incur a 10% late fee per month.
net 30 terms will be considered for existing accounts in good standing with professional references.
we ship our wholesale orders via USPS priority mail with available tracking. please let us know if you would like to arrange shipping with another shipping provider.
please contact us if you prefer to pickup your order if you are on o'ahu.
RETURNS + CANCELLATIONS
all returns must be requested and approved. requests can be made via email or phone. claims for shortages and/or damages must be reported immediately within 5 days of receiving your merchandise.
after a review of your request, either an exchange or credit will be applied to a future purchase. unfortunately, shipping and handling fees are not refundable.
order cancellations can only be made within 24 hours of placing an order. cancellations made after that will incur a 10% restocking fee.